Privacy Policy

U Build Academy, LLC (“U Build Academy,” “Company,” “We,” “Us,” or “Our”) is committed to protecting the privacy of you, the user (“You,” “Your,” or “User”). Accordingly, the following privacy policies (“Privacy Policy” or “Agreement”) will explain how Our organization collects and uses Your personal information when You access and use Our training courses, website (accessible via https://www.ubuildacademy.com/ (“Website”)), and related services (collectively, the “Services”).

By submitting personal information through Our Website, or by otherwise accessing or using Our Services, You expressly consent to the processing of Your personal information in accordance with this Privacy Policy and the associated Terms of Service (available at: https://www.ubuildacademy.com/legal/terms). The use of personal information collected through Our Website or through Your accessing or other use of Our Services shall be limited to the means and purposes described in this Privacy Policy. Please note that, by using Our Website, purchasing Our Services, and/or using Our Services, You acknowledge that You have read and understood this Privacy Policy. If you do not agree, please discontinue use of Our Services.

1. Information We Collect

We collect personal and non-personal information to provide and improve Our Services.

1.1. Personal Information

By using Our Website or by otherwise accessing or using Our Services, We may collect certain information about You (“Personal Information”). Generally speaking, Personal Information refers to any information relating to an identified or identifiable person and includes any piece of data or information that may be used to identify, or otherwise relates to, a person, such as yourself.

We collect Your Personal Information to facilitate the provision of Our Services and Your access to the information collected from such Services. In certain instances, We collect Your Personal Information directly from Your actions, such as when You input such Personal Information into Our Website, or otherwise affirmatively provide Your Personal Information to Us in connection with Our Services.

When You interact with U Build Academy, We may collect the following categories of Personal Information:

• Account Information: Name, email address, phone number, company name, job title, role, and login credentials
• Contact Information: Postal address and other contact details provided by You
• Payment Information: Billing address and payment details (processed securely via one or more third-party providers; We do not store full payment card information)
• Course and Training Data: Course enrollment, training progress, quiz results, certifications earned, completion status, and related performance data
• User Content: Comments, reviews, images, and other content submitted within individual courses
• Communications: Emails, support inquiries, feedback, and correspondence
• Device and Location Data: IP address, approximate geolocation, browser type, and device identifiers
• Usage and Behavioral Data: Interaction with courses, time spent on pages, navigation patterns, and engagement metrics

1.2. Non-Personal Information

We may also collect non-identifiable data, such as:

• Device Information: Browser type and version, IP address, operating system, device information
• Usage Data: Pages visited, time spent on courses, interaction with content, and referring website addresses

Some of this data may be collected automatically through cookies and similar tracking technologies as described below.

1.3. Passive Collection

We automatically collect certain information when You use Our Services through cookies and similar technologies. This may include, without limitation, device identifiers, browsing behavior, usage patterns, and interaction with course content.

At this time, Our Services do not provide a dedicated in-platform mechanism to opt out of passive data collection. However, You may control certain data collection, such as cookies, through Your browser settings.

1.4. Behavioral Tracking

We may also track which page(s) of Our Website You visit. In this regard, We may use this information to deliver customized and targeted advertising and/or marketing communications to You when Your behavior on Our Website indicates You may be interested in a particular product or service. For example, we use Google Analytics to help Us understand how You use Our Website, among other things. You can read more about how Google Analytics uses Your Personal Information here: https://policies.google.com/privacy?hl=en-US

1.5. Our Newsletter

When You use Our Website and/or Our Services, You may be asked to subscribe to Our newsletter, which is provided free-of-charge, and optional. By subscribing to Our newsletter, You are consenting to the fact that We may use some of your Personal Information to provide You with the newsletter, in accordance with this Privacy Policy. For instance, We may use Your name, address, and email address to provide You with Our newsletter, as well as certain passively collected information, such as Your IP address. This information may be shared with third parties, as recited in accordance with this Privacy Policy.

You may revoke Your consent to receiving the newsletter, and Our use of Your Personal Information relating to providing You with the same, at any time and for any reason. To revoke Your consent to receiving the newsletter, please follow the opt-out procedure(s) provided to You in such newsletters.

2. How We Use Your Information

We use collected information for the following purposes:

• To Provide Our Services: Create and manage user accounts; enable organizational account management, including reporting and employee tracking; deliver courses; process payments; display, manage, and moderate user-generated content submitted within courses; and provide customer support
• To Improve User Experience: Analyze usage data to enhance course content and website functionality; analyze training performance and improve course effectiveness; and develop aggregated and de-identified analytics and benchmarking insights
• To Communicate With You: Send account notifications, service updates, marketing emails (You may opt out of marketing communications at any time), and Our newsletter (You may opt out of Our newsletter at any time)
• To Comply With Legal Obligations: Enforce Our Terms of Service, ensure platform security, and comply with applicable laws

We process Your information only where reasonably necessary to provide Our Services, fulfill contractual obligations, comply with legal requirements, and support legitimate business interests.

3. How We Share Your Information

We do not sell Your information. However, We may share data in the following cases:

3.1. Service Providers

We may share information (e.g., Your Personal Information) with trusted third-party service providers that perform services on Our behalf, including:

• Payment Processing: Stripe (including Apple Pay, Google Pay, ACH, and other supported methods) (privacy policy found at: https://stripe.com/privacy)
• Hosting and Infrastructure: Vercel
• Database & Authentication: Supabase
• Course Delivery Platform(s): PathLMS
• Third-Party Course Provider(s): ClickSafety
• Analytics: Google Analytics

These service providers are authorized to use your information only as necessary to provide services to Us.

3.2. Organizational Accounts

If Your account is provided through an employer or organization, that organization may access, monitor, export, and manage Your training data, including course progress, assessment results, and certifications.

3.3. Legal Compliance & Protection

We may disclose information if required by law, to enforce our policies, or to protect U Build Academy and its users.

4. Data Retention & Security

4.1. Data Retention

We retain Your Personal Information as long as necessary to provide Our Services and comply with legal obligations. Users may request account deletion, but some data (such as transaction history) may be retained for legal and accounting purposes.

Training records, certifications, and course completion data may be retained for verification, compliance, reporting, and legitimate business purposes, even after account deletion.

4.2. Security Measures

We implement industry-standard security practices, including:

• Encrypted payment processing (i.e., via Stripe)
• Secure data storage using Supabase and Microsoft services
• Secure access controls to protect user accounts
• Regular monitoring for unauthorized access
• Role-based access controls
• Encryption of data in transit and at rest
• Monitoring and logging of access to systems

Despite Our efforts, no method of data transmission over the internet or electronic storage is 100% secure. Users should take steps to protect their accounts, such as using strong passwords and not sharing credentials.

In the event of a data breach involving personal information, We will take reasonable steps to investigate and, where required by law, notify affected individuals.

4.3. Minors

Our Website and/or Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information if You are a child, minor, or otherwise under the age of 18, and Our Services are not directed towards the same. If You are a parent and/or guardian, and You believe Your child has provided Us with Personal Information, please contact Us using the information listed below in the section entitled “Contact Information” to request the deletion of all such Personal Information.

5. Your Data Protection Rights

5.1. What Are Your Data Protection Rights?

Upon request, We are happy to inform You of the Personal Information We have collected about You, its processing purposes, its disclosure to third parties (if applicable), and its storage. Likewise, in accordance with the provisions of the General Data Protection Regulation of the European Union, as well as the rules and regulations of various jurisdictions within the United States, We have processes in place for You to exercise the following rights related to your Personal Information. For more information on Your rights, please refer to the information below:

• The Right to Access – You have the right to request copies of Your Personal Information. We may charge you a small fee for this service.
• The Right to Rectification – You have the right to request that We correct any of Your Personal Information that You believe to be inaccurate. You also have the right to request that We complete information You believe to be incomplete.
• The Right to Erasure – You have the right to request that We erase Your Personal Information, under certain conditions.
• The Right to Restrict Processing – You have the right to request that We restrict the processing of Your Personal Information, under certain conditions.
• The Right to Object to Processing – You have the right to object to Our processing of Your Personal Information, under certain conditions.
• The Right to Data Portability – You have the right to request that We transfer the Personal Information that We collect to another organization, or directly to You, under certain conditions.
• The Limited Right of Private Action – In the event We fail to implement and maintain the reasonable security procedures and practices outlined in this Privacy Policy, and such failure directly leads to the unauthorized access and exfiltration, theft, or disclosure of Your Personal Information, You have the right to bring a civil action against Us, provided We are given thirty (30) days to cure the violation and notify You of such cure.

If You would like to exercise any of these rights, please contact Us using the information disposed below in the section entitled “Contact Information.” We will do Our best to timely process all such requests within forty-five (45) days. Please note We may require an extended time period of an additional forty-five (45) days to process any such request; however, We will provide You with notice of such extended time period and the reason for Our delay.

5.2. Marketing Preferences

Users may opt out of marketing emails by clicking “unsubscribe” in any email. Transactional emails (such as payment confirmations) cannot be opted out of.

5.3. Cookies & Tracking Technologies

We may use cookies on Our Website to provide You with the best possible user experience. Cookies are small text files that Your web browser automatically creates and stores on Your device when you visit Our Website. Cookies do not immediately inform Us of Your identity, but rather are used to create a more pleasant experience for You as you use Our Website.

For instance, We may use session cookies to automatically save Your username and password related to Your account, thus making it easier for You to use Our Website. Alternatively, We may use cookies to statistically record and evaluate Your usage of Our Website, to determine how We may optimize Your user experience.

Most cookies We utilize are temporary and will be automatically deleted after a given period of time. Some of these cookies may be used in connection with a third-party, such as for advertising purposes, analytical purposes, or otherwise website functionality purposes.

Typically, Your browser will automatically accept cookies. However, You are welcome to reject the use of cookies, which may be done through the settings of Your internet browser. Please note, however, that rejecting cookies may impact the functionality of Our Website.

6. Links to Other Websites

Our Website and this Privacy Policy may contain links to other websites operated by third parties. Please note Our Privacy Policy only applies to Our Website. If You follow any links found on Our Website which lead to an alternative website, We recommend You read the privacy policy associated with that website.

7. Modifications

We keep Our Privacy Policy under regular review and place any updates on Our Website. We reserve the right to make changes to this Privacy Policy at any time. Should We make any changes to Our Privacy Policy, You will be contacted through the email address associated with Your account and/or by the placement of a prominent notice on Our Website.

This Privacy Policy was last updated on April 20, 2026.

8. Contact Information

If You have any questions about this Privacy Policy, the Personal Information We collect, or if You would like to exercise one of Your data protection rights, please do not hesitate to contact Us at:

U Build Academy, LLC
1100 SW 30th Avenue
Pompano Beach, FL 33069
Email: help@ubuildacademy.com