The training platform for skilled application work

U Build Academy, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, online courses, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

We collect personal and non-personal information to provide and improve our Services.

1.1. Personal Information

When you interact with U Build Academy, we may collect the following personal information:

Account Information: Name, email address, phone number, company name, job title, role, and password
Payment Information: Billing address and payment details (processed securely via Stripe or other third-party payment processors; we do not store full payment card information)
Course Data: Training progress, quiz results, certifications earned, and information provided in forms, surveys, or assessments
Communications: Emails, support inquiries, and feedback

1.2. Non-Personal Information

We may also collect non-identifiable data, such as:

Device Information: Browser type and version, IP address, operating system, device information
Usage Data: Pages visited, time spent on courses, interaction with content, and referring website addresses

2. How We Use Your Information

We use collected information for the following purposes:

To Provide Services: Create and manage user accounts, deliver courses, process payments, and provide customer support
To Improve User Experience: Analyze usage data to enhance course content and website functionality
To Communicate with You: Send account notifications, service updates, and marketing emails (you may opt out of marketing communications at any time)
To Comply with Legal Obligations: Enforce our Terms & Conditions and comply with applicable laws

3. How We Share Your Information

We do not sell your personal information.

However, we may share data in the following cases:

3.1. Service Providers

We may share information with trusted third-party vendors who assist with:

Payment Processing: Stripe and other payment processors handle payments securely
Database & Authentication: Supabase provides secure database and authentication services
Email Services: Microsoft Graph API for email sending services
Course Management: Our courses are hosted on PathLMS or a proprietary or other third-party service
Analytics & Marketing: Google Analytics, email marketing tools, etc.

These third parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2. Legal Compliance & Protection

We may disclose information if required by law, to enforce our policies, or to protect U Build Academy and its users.

4. Data Retention & Security

4.1. Data Retention

We retain personal data as long as necessary to provide our Services and comply with legal obligations.

Users may request account deletion, but some data (such as transaction history) may be retained for legal and accounting purposes.

4.2. Security Measures

We implement industry-standard security practices, including:

Encrypted payment processing via Stripe and other secure payment processors
Secure data storage using Supabase and Microsoft services
Secure access controls to protect user accounts
Regular monitoring for unauthorized access

Despite our efforts, no method of data transmission over the internet or electronic storage is 100% secure. Users should take steps to protect their accounts, such as using strong passwords and not sharing credentials.

5. Your Privacy Rights

5.1. Access, Update, and Deletion Requests

Users may:

Access and update their account details in their profile settings
Request deletion of their account by contacting us at help@ubuildacademy.com
Request a copy of their data
Object to processing of their personal information

5.2. Marketing Preferences

Users may opt out of marketing emails by clicking "unsubscribe" in any email
Transactional emails (such as payment confirmations) cannot be opted out of

5.3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and improve functionality.

Users may manage cookie preferences in their browser settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. CCPA Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) regarding your personal information.

6.1. Your CCPA Rights

Under the CCPA, California residents have the right to:

Know what personal information we collect, use, and share
Access a copy of the personal information we hold about you
Request deletion of your personal data, subject to legal exceptions
Opt-out of the sale of personal information (we do not sell your data)
Non-Discrimination for exercising your privacy rights

6.2. How to Exercise Your CCPA Rights

To submit a CCPA request, please contact us at help@ubuildacademy.com

We will verify your request by confirming your identity. You may also designate an authorized agent to act on your behalf.

7. Third-Party Links & Services

Our website may contain links to third-party websites. U Build Academy is not responsible for the privacy practices of these external sites. We encourage users to review their privacy policies before providing personal information.

8. Policy Updates

We may update this Privacy Policy from time to time. Users will be notified of material changes via email or website notice. Continued use of our Services constitutes acceptance of the revised policy.

9. Contact Information

For privacy-related inquiries, please contact us at:

U Build Academy, LLC
Email: help@ubuildacademy.com

10. Acknowledgment

By using our Services, you acknowledge that you have read and understood this Privacy Policy.